GENESYS CCPULSE PDF

information reflects your site: ◇. Application—Uses default or the Configuration Manager application names (CCPulse, Data Modeling Assistant, IRDesigner. Engagement Phase Templates. Web Engagement includes the following types of standard reporting templates for the engagement phase. In this post, I will explain how to configure Genesys CCPulse application to show agent’s last logged in time in CCPulse. Some supervisors would like to view.

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ACAS_CCPulse_UserGuide – property

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Technical Support Jobs In Chennai. Genesys Professional Jobs In Hyderabad. Our employees from around the world telling their moments connected at Genesys Experience these moments for yourself http gsys co f0Us30jsUqX The CC Pulse will show statistics in the form of tables and bar charts in this window.

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The StatServer returns the value required, which is displayed and aggregated in real-time, on the Views available in the application. Once complete, hit OK and repeat the process for each new successive statistic, until complete. Avaya Jobs In Sopur. Technical Support Jobs In Noida. Thompson 27 January The StatServer derives its information by polling its associated Telephony Server TServer for state changes and then passes that information, as requested by the instance of Call Centre Pulse.

Urs Jobs In Noida. Concerto Jobs In Srinagar. Our employees from around the world telling their moments connected at Genesys Experience these moments for yourself http gsys co f0Us30jsUqX The Genesys Cc Pulse Openings: Retrieved 6 May As I referred to the documentation, to get the information of certain object, have to do something like: Archived from the original on In my agent desktop, there is a listview for displaying selected virtual queue info.

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Genesys CCPulse – How to show when agent logged in?

They may also require extensive development or design work, but this gives you a flavour of the things that can be developed using this system. Sign up using Facebook. View All Govt Jobs. Genesys Professional Jobs In Pune. Job Summary At Genesys we empower companies to create exceptional omnichannel experiences journeys and relationships For over 25 years we have Cti Jobs In Chandigarh. How to design your resume? The Application allows users to configure and monitor various call Objects Agents, Queues, etc.

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