Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.

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Standards Telecommunications systems IT service management.

Business Process Framework (eTOM) – TM Forum

Expand your Frameworx foundation: Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. The goal of TOM was the enhancex of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail.

Digital transformation opens new markets. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.


Retrieved from ” https: In this manner the Business Process Framework map covers the whole value chain. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.

ZTE Telecm — Mapping a scalable smart-city solution. The map also indicates the interaction between processes. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

Business Process Framework (eTOM)

Get Involved Join the Frameworx Community discussion. Telecoj initial goal was to facilitate the creation of ‘interoperable network management products’. Version 14 was published in May The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. What’s new View all news. User Registration Not sure if your company is a member?

Not sure if your company is a member? In other projects Wikimedia Commons. This page was last edited on 11 Decemberat Handbook of Network and System Administration. Digital Transformation Middle East This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts.


Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. Views Read Edit Felecom history. Contact us General Inquiries: JanuaryDubai.

Reliance Communications — Agility enables self-service, satisfaction and savings.

Virgin Media — How to gain nap, configurability and faster launch times. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:.

From Wikipedia, the free encyclopedia. Check here to find out. Digital Transformation Asia It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. By using this site, you agree to the Terms of Use and Privacy Policy. Online Training Courses now available at the click of a button. NovemberKuala Lumpur, Malaysia. There have been many versions of eTOM.

The Business Process Framework eTOM is a standard maintained by the TM Forum[1] etomm association for service providers and their suppliers in the telecommunications stom entertainment industries.

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