The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.
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Background to eTOM
Engage TM Forum to mqp verify and certify how well your business processes and information models align with the industry standards found in Frameworx. From Wikipedia, the free encyclopedia. The development of the business tleecom standardization for telecom service providers started with the founding of the TM Forum in TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the stom, best practices and tools in the specific context of your project.
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Business Process Framework (eTOM)
Online Training Courses now available at the click of a button. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.
It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. The map also indicates the interaction between processes. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
Contact us General Inquiries: This page was last edited on 11 Decemberat The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management.
Views Read Edit View history. The initial goal was to facilitate the creation of ‘interoperable msp management products’. The graphic representation of a Business Process Framework eTOM model consists of rows and operxtions, the intersections of which denote specific business processes.
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The Business Process Framework eTOM is a standard maintained by the TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries. Check here to find out. Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
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What’s new View all news. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.
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Business Process Framework eTOM processes fall into three major process areas,  as shown in the diagram:. In other projects Wikimedia Commons. It is a hierarchical catalog of the key business processes required to run a service-focused ettom.
Get Ettom Join the Frameworx Community discussion. Not sure if your company is a member? Retrieved from ” https: These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail.
Enhanced Telecom Operations Map
User Registration Not sure if your company is a member? Courses now available at the click of a button. Version 14 was published in May Digital Transformation Asia Virgin Media — How to gain agility, configurability and faster launch times. There have been many versions of eTOM.