Cityside Financial Services, a disguised consumer bank, serves both a largely were widely perceived as a successful model of the “business case for diversity. View Homework Help – CitySide Financial Services Case from MAN at University of Texas. Muffaddal Ali Mja 03/23/17 Case Study Cityside Financial. Case Study: CitySide Financial Services. Wajeeha ali h Ather. Background • Mid sized bank.

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Focus on the following.

Managing Diversity at Cityside Financial Services Essay – 2

Often readers scan through the business case study without having a clear map in mind. Article Harvard Business Review.

Amazing Business Data Maps. The factors that play vital role in formulation of strategy and in assessing the background of the diverse workforce are numerous, few of which have integral position in the given situation, which are the moral and ethical situation in country, the diversity policy encompassing both of citysied workforces, as stkdy as the framework which employers utilize in categorizing and assessing their employees.

The chapter concludes with methodological and substantive recommendations for future research on discrimination and its remedies in organizations. This leads to either missing details or poor sentence structures. However, it is important for management to realize that this diverse workforce has been a motivating factor for the customer base to remain loyal to the bank in recent times Ivancevich, You have to recommend business unit level recommendations.

Oxford University Press, Search Case Solutions Search for: About the Author Robin Service. Build a corporate level strategy – organizing your findings and recommendations in a way to answer the larger strategic objective of the firm.


This led the bank to diversify its working population in an effort to target these consumers based on similar racial background. These women thrived, they found, because of three characteristics that are key to resilience: My case study strategy involves – Marking out the protagonist and key players in the case study from the very start.

You should try to understand not only the organization but also the industry which the business operates in. Drawing a motivation chart of the key players and their priorities from the case study description. After refreshing your mind, read your case study solution critically. Finance General Management Marketing. The case analysis reveals that post white neighborhood the influx of all blacks in retails deposit unit led to bring a classification based on gender which aggravated the stance of racial discrimination.

Managing Diversity at Cityside Financial Services

Among the leaders of Fortune companies, for stuvy, just 32 are women, three are African-American, and not one is an African-American woman. Once you finished the case analysis, time line of the events and other critical details.

Step 8 -Implementation Framework The goal of the business financisl study is not only to identify problems and recommend solutions but also to provide a framework to implement those case study solutions. When we are writing case study solution we often have details on our screen as well as in our head.

To match the gender and racial makeup of its staff to that of its customers, Cityside’s sales division implemented an aggressive affirmative action serbices program. Once done it is time to hit the attach button.


These remain the true competitive advantage which cannot be replicated by any of other player in the market. To match the gender and racial makeup of its staff to that of its customers, Cityside’s sales division implemented an aggressive affirmative action hiring program. Finxncial 9 – Take a Break Once you finished the case study implementation framework. Take a small break, grab a cup of coffee or whatever you like, go for cade walk or just shoot some hoops.

Implementation framework differentiates good case study solutions from great case study solutions. Often history is provided in servces case not only to provide a background to the problem but also provide the scope of the solution that you can write for the case study.

Managing Diversity at Cityside Financial Services by Khyati Mishra on Prezi

This gets against the moral and ethical grounds therefore the classification to serve the specific set of consumers is a flawed managerial process to begin with. Time line also provides an insight servces the progressive challenges the company is facing in the case study.

Business environments are often complex and require holistic solutions.